Shipping policy

Last updated: 10/21/2025

Thank you for shopping with Outwest Rags. Below is our shipping policy outlining how and when your order will be processed and delivered.

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Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification when your order has shipped.

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Shipping Rates & Delivery Estimates

Note: Delivery times are estimates and may vary due to carrier delays, weather, or customs processing for international orders.

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International Shipping

We currently ship to the following countries: [List countries or say “most countries worldwide”].

• Shipping fees and delivery times will be calculated at checkout based on your location.

• Customs, duties, and taxes are the responsibility of the customer and are not included in our shipping fees.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email or SMS. Please allow 24–48 hours for the tracking information to update.

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Shipping Delays or Issues

While we do our best to ensure timely delivery, Outwest Rags is not responsible for delays caused by the shipping carrier, customs, weather, or other factors beyond our control.

If your order is significantly delayed or appears to be lost, please contact us at [your support email] so we can assist you.

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Incorrect Shipping Addresses

Please ensure that your shipping address is correct when placing your order. Outwest Rags is not responsible for orders shipped to incorrectly entered addresses.

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Contact

For any questions regarding your order or our shipping policy, please contact us at:
Email: [your email address]
Phone: [your phone number, if applicable]